Frequently Asked Questions

Below are the common questions asked when finding out more about TruckSafe.

If there isn’t an answer to your question here please do not hesitate to contact us!

What is TruckSafe?

TruckSafe New Zealand is a not-for-profit industry focused safety management system (SMS) that is aimed at improving the safety and professionalism of trucking operators nationwide.

Developing and implementing practices in accordance with the 2024 TruckSafe SMS can assist organisations to identify and manage their heavy vehicle supply chain risks in accordance with the Chain of Responsibility (CoR). Our independently audited accreditation scheme gives your customers and the community the confidence that you have responsible work practices, well maintained vehicles, healthy and trained drivers and management systems to meet their transport needs.

You will be able to demonstrate that you have taken steps to assist with not only meeting, but potentially exceeding your requirements under Chain of Responsibility.

What are the requirements?

TruckSafe has a minimum set of requirements that must be met in order to be accredited. These requirements are grouped within components that include safety and compliance, risk management, training, assurance, and more.

How is TruckSafe different from the government schemes?

TruckSafe accreditation helps to promote a safety culture within your business as it is not cost driven. TruckSafe is about having the right systems in place to promote a safe working environment through regular vehicle maintenance, ongoing risk assessment, training, and the welfare of employees.

What kind of businesses use the TruckSafe accreditation system?

Businesses of all sizes, tasks and sectors can use the TruckSafe system. Businesses choose TruckSafe for a variety of reasons – operational efficiency and system management, insurance and compliance needs, customer driven requirements or just to guide and support their business during either consolidation and/or expansion periods. A business is as good as the foundation it rests upon – TruckSafe provides a good foundation for quality and safety standards.

What if I only have 1 truck or I’m an owner driver?

No problem! TruckSafe is suitable for any size business, be it a large corporation or a small mum-and-dad operation. Even more important for single operators, it gives them the structure and systems that the larger companies have. When something goes wrong the authorities don’t discriminate between larger and smaller operators.

How can TruckSafe help my business?

Through the implementation of the TruckSafe system, your business will benefit from a more structured environment. TruckSafe sets a standard where everyone from the owner down must lift their standards to perform to a certain level.

TruckSafe businesses are regarded as the best in the industry which helps when working with other companies – they can be assured that a TruckSafe accredited member will have superior standards set in place. Being a TruckSafe member can potentially put your business in front of another when tendering for a contract.

Will TruckSafe enable me to meet my obligations under CoR?

Being accredited with TruckSafe will help to ensure that your business has the right systems in place to minimise any breaches under Chain of Responsibility laws. Be aware though, that your business is only one link in the supply chain, and that breaches from other businesses in the chain may have an effect on you.

To help minimise this even further, it is strongly encouraged that any contractors you engage also be TruckSafe accredited to maintain the high level of compliance that you have set with your business.

What kind of help is available to set up the TruckSafe system in my business?

For our members we have a members access area here on the website that contains sample policies & procedures, sample manuals, along with forms and guides. Additional information is being added to members access all the time. Additionally we can refer you to a consultant that will be able to set the TruckSafe system up in your organisation. These consultants are independent of TruckSafe and will charge a fee for this service.

How long does it take to receive a certificate once I become a member?

This is a tough question to answer because it depends on:

a) what you already have in place and documented; and

b) what resources you have to focus on it.

General estimates show most members have needed a few months to plan, document, train and check their systems before applying for an entry audit. However, if you already have almost everything in place or are already using a risk-based approach, the whole process can be done in a matter of weeks.

How much time does it take to maintain my TruckSafe safety management system?

Once your system is in place, you will need someone to capture the data (or tracking evidence) and you will also need to run an internal review program to make sure everything is operating as you expected. If you find any issues, you can get them corrected along the way.

These systems will take some time out of your day / week / month end processes. Most small organisations are able to incorporate these tasks within the existing administrative and operational roles. Larger organisations will have dedicated resources. There are also some technology systems that can further refine and reduce the administrative tasks for data collection.