TruckSafe Safety Management System
Where a person or organisation engages in activities that are inherently hazardous effective safety management requires that an organisation has the capacity to comprehensively identify, assess, and control risks.
The task must be done (and be demonstrated to have been done) on a formal, planned, and systematic basis. This involves the identification of hazards, an analysis of the risks associated with the hazards and of the controls or defences put in place to prevent the risk from materialising into an incident or accident. If the risk cannot be eliminated, then there must be controls put in place to reduce it ‘so far as is reasonably practicable’.
A Safety Management System (SMS) approach provides a systematic technique for the identification and management of risk and establishing and integrating the necessary structures, resources, accountabilities and policies and procedures to manage safety into the day-to-day business activities of an organisation. It ensures that safety, and the management of safety, is not an add-on or afterthought or that it sits separately to the business function of the organisation. As such, it both requires and cultivates a strong safety culture for an organisation.
The SMS must be capable of systematically and continually identifying hazards, assessing, and controlling (or recovering from) the risks to persons or property that the hazards may create. The purpose of developing such management processes is to enable the organisation to anticipate and not merely react to hazards that have arisen.
Importantly, a SMS is scalable to suit the size and complexity of any organisation based on the nature of the operations, resources available and the risks associated. Some of the largest most complex safety critical organisations use equally complex systems and extensive dedicated resources in managing their SMS. Similarly small family owned, equally safe, businesses do so with existing staff taking on responsibility and managing the process with simple business processes and solutions.
Developing and implementing practices in accordance with the TruckSafe SMS can assist organisations to identify and manage their heavy vehicle supply chain risks, as required by the Health and Safety at Work Act 2015, the Land Transport Act 1998, and Chain of Responsibility (CoR) obligations.
For clients, TruckSafe provides confidence that the organisation has a system in place for identifying and managing heavy vehicle supply chain risks to meet their transport needs.
One of the biggest advantages of being a certified member of TruckSafe is that our members are externally audited by a third party. These external audits can be used as evidence to demonstrate compliance with the TruckSafe SMS which, in turn, can be used if needed in any regulatory investigation or Court prosecution as evidence of the identification, assessment and management of heavy vehicle supply chain risks as required under New Zealand law.
The TruckSafe SMS contains the following components and elements:

Components and elements
1 - Scope and Purpose | Whainga me te Kaupapa
1.1 – The organisation has a list of their company details that includes name, address, New Zealand Business Number (NZBN), and contact details.
1.2 – The organisation has documented their transport activities that include the list of subcontractors that carry out the work on their behalf including any other person employed to do any tasks.
1.3 – The organisation explains the purpose of their safety management system, including keeping people safe by minimising risk, so far as is reasonably practicable, and in compliance with the Health and Safety at Work Act 2015 (HSWA), NZ legislation and any relevant regulatory obligations.
2 - Safety Policy and Objectives | Kaupapa here Haumaru me nga Whaainga
2.1 – The organisation has a safety policy, signed by a company director or equivalent executive, which includes a commitment to continuous improvement, observes all applicable legal requirements and standards, and considers best practices.
2.2 – The organisation’s safety policy identifies key risks to be managed including speed, fatigue, mass, dimension, loading and load restraint, vehicle maintenance and associated business practices.
2.3 – The organisation’s safety policy includes a statement that the organisation has allocated sufficient resources to manage their policies, processes, and procedures including, but not limited to, competent staff for safety investigation, reviewing, auditing, and promotion.
2.4 – The organisation’s safety policy actively encourages safety reporting.
2.5 – The organisation’s safety objectives, responsibilities and accountabilities are clear, well defined, documented, communicated to all, and positively reinforced within a Just Culture framework.
2.6 – The organisation’s directors and senior management team promote positive safety and Just Culture and demonstrate their commitment to the safety policy through active and visible participation.
2.7 – An appropriately trained and competent accountable director or equivalent senior leader/manager has been appointed with full responsibility and accountability to ensure policies, processes, and procedures are properly implemented and performing effectively.
2.8 – A competent person who is responsible for the implementation and maintenance of the safety management system has been appointed with a direct reporting mechanism to the appointed accountable director or equivalent senior leader/manager in element 2.7.
2.9 – The organisation’s safety management system documentation including their policies, processes, and procedures are readily available to all relevant personnel.
2.10 – The organisation uses version control for all Safety Management System documentation and records, ensuring reviews are up to date, and health and safety archives are retained for 5 years, or longer if relevant to ongoing legal or health claims. Logbook and worktime records must be kept for 12 months from the date of last entry.
2.11 – The organisation has a policy to ensure recorded data is securely maintained, is only accessible to authorised personnel, and that confidential data is securely deleted as soon as possible after the required record retention period has ended.
3 - Safety Risk Management | Te Whakahaere Tūponotanga Haumaru
3.1 – The organisation has a documented risk management strategy to capture incidents, hazards, near misses, and non-conformances that is simple to use, accessible to all staff, and that provides appropriate feedback to the reporter and, where appropriate, to the rest of the organisation.
3.2 – The organisation has a documented process in place to, where necessary, investigate hazards and incidents to ensure causal factors are identified and appropriate controls are implemented to minimise or prevent occurrences and recurrences.
3.3 – The organisation has a process that determines how hazards are identified from multiple sources through reactive and proactive methods (internal and external).
3.4 – The organisation includes health and safety hazards as defined by HSWA and any other NZ legislation or regulatory obligations, including speed, fatigue, mass, dimension, loading and load restraints, vehicle maintenance, and associated business practices in their management of risk.
3.5 – The organisation has a process for the management of risk that includes the analysis and assessment of risk associated with identified hazards expressed in terms of likelihood and consequence.
3.6 – The organisation has criteria for evaluating the level of risk the organisation is willing to tolerate and that risk assessments and ratings are appropriately justified.
3.7 – The organisation has a process in place to make decisions based on the level of each risk and apply appropriate and effective risk controls that are implemented in accordance with the hierarchy of control measures. The process must include consultation with staff and others that the organisation engages with in the supply chain.
3.8 – The organisation ensures senior management have visibility of medium and high-risk hazards, along with their mitigation and controls.
3.9 – The organisation has a transport emergency response plan (TERP) which defines the procedures, roles, responsibilities, activation, and actions of the organisation and key personnel that is appropriate for the transport activities they are engaged in.
3.10 – The organisation’s transport emergency response plan is periodically reviewed to ensure it remains relevant to the transport activities they are engaged in.
4 - Safety Implementation | Te Whakatinanatanga Haumaru
4.1 – The organisation has a programme to manage the health and well-being of their staff that includes medical conditions, work-related injury rehabilitation, return to work, and recovery at work. For drivers and other equipment operators it also includes fitness for duty.
4.2 – The organisation’s health and well-being programme includes regular medicals against the Austroads Assessing Fitness to Drive Commercial Vehicle Driver standards (2022) by a registered nurse, or medical practitioner, requiring drivers to undertake a pre-employment medical and then ongoing medicals at least every 3 years for staff aged 49 and under, annually for staff aged 50 or over, or a reduced period if determined by the assessing physician.
4.3 – The organisation has a drug and alcohol policy to ensure, so far as is reasonably practicable, that all staff and contractors are free from the influence of drugs and/or alcohol when reporting for work and whilst at work. The policy includes expectations for staff and ramifications for non-compliance.
4.4 – The organisation has a written procedure for managing and monitoring any non-conformances of relevant New Zealand legislation that occur.
4.5 – The organisation has a written procedure for managing and monitoring speed that includes scheduling, speed limiters and tampering, and over-runs.
4.6 – The organisation has a written procedure for managing and monitoring fatigue that includes scheduling, rostering, delays, contingencies, rest facilities, driver welfare, fatigue awareness training, and fatigue event response.
4.7 – The organisation has a written procedure for managing and monitoring mass, dimension, loading and load restraint that includes overloading, over dimension, and non-conformities.
4.8 – The organisation has a documented vehicle maintenance programme, that includes daily pre-trip checks, fault recording and reporting, regular vehicle and equipment servicing, certification, compliance, Certificate of Fitness (COF) inspections, and speed limiter maintenance.
5 - Instruction, Training, and Competency | Tohutohu, Whakangungu, me te Matatau
5.1 – The organisation has a documented training programme for their policies, processes, and procedures that includes induction, ongoing, and recurrent training. This training covers individual safety duties (including roles, responsibilities, accountabilities) and how the organisation’s safety management system operates.
5.2 – The organisation has a process in place to measure the effectiveness of training and to take appropriate action to improve subsequent training.
5.3 – The organisation’s training includes human and organisational factors including a Just Culture with the intent of reducing human error. Just Culture promotes fairness, accountability, and learning, encouraging open reporting of incidents while distinguishing between honest mistakes, risky behaviour, and negligence.
5.4 – The organisation has a documented process that assesses the competency of staff member’s for the task(s) they perform, including ones that relate to relevant NZ legislation, and takes appropriate action when necessary where a worker is deemed not competent.
6 - Worker Engagement, Participation and Representation | Te Whakahoahoa Kaimahi, te Whai Waahi me te Kanohi
6.1 – The organisation has a means in place for the consultation and engagement of their safety policy, systems, and processes to ensure all staff and contractors are aware of them and have the opportunity to be involved in their development and review.
6.2 – The organisation has a recorded policy with a set of principles that have been defined and communicated which clearly identifies acceptable and unacceptable behaviours to promote a Just Culture.
6.3 – The organisation has a recorded policy that encourages the reporting of matters that may cause harm to individuals, or loss or damage to property or reputation. The policy must allow for reporting to an external authority where appropriate, such as WorkSafe New Zealand, where required by law.
6.4 – The organisation has a process for recognising and rewarding drivers who demonstrate good behaviours in relation to driving performance, including management of speed and fatigue, mass, and appropriate load restraint practices.
6.5 – The organisation has a documented process in place to ensure, and regularly review, contractors and other companies (PCBUs) that the organisation undertakes work with, consult, co-operate and co-ordinate activities to ensure the shared duties under HSWA are met.
7 - Safety Assurance | Te Whakaaetanga Haumaru
7.1 – The organisation’s safety assurance activities are developed to ensure due diligence obligations are met, and cover risks associated with speed, fatigue, mass, dimension, loading and load restraint, vehicle maintenance, and associated business practices.
7.2 – The organisation has a documented internal review programme including details of the schedule and procedures for regular and triggered reviews, including recording and acquitting findings, reporting, and escalation of outcomes.
7.3 – The organisation has a documented process to identify the impact of changes to policies, processes, or procedures and to identify and manage any risks in accordance with existing safety risk management processes. The process must include consultation with staff and others the organisation engages with in the supply chain that are affected by the changes.
7.4 – The organisation must consider Human Factor (HF) behaviours when changing and implementing policies or procedures, purchasing equipment, designing workplace environments, and analysing hazards and risks.
7.5 – The organisation provides for ongoing monitoring and assessing of their policies, processes, and procedures including following the reporting of an incident, near miss, or non-conformance to maintain or improve the overall effectiveness of their safety management system.
7.6 – The organisation has a documented process in place to analyse safety data, safety information, regulator information and other industry data to look for trends and gain useable safety management information.
7.7 – The organisation must ensure Key Performance Indicators (KPIs) linked to the organisation’s safety objectives have been defined, made widely known to all staff and contractors, and are being monitored and analysed for trends and feedback.
7.8 – The organisation’s documented risk mitigations and controls are being routinely validated and reviewed to confirm they are working and effective.
Disclaimer
TruckSafe is not intended to be a comprehensive work, health, and safety management system in accordance with HSWA legislation.
Certification to the TruckSafe SMS should not be relied on as fully satisfying an organisation’s HSWA legislation obligations, which is beyond the scope of TruckSafe. However, adherence to the TruckSafe SMS may assist with overall HSWA compliance.
While the TruckSafe SMS is not regarded as a HSWA SMS, in the creation of your SMS, HSWA should be considered and added as appropriate.
TruckSafe SMS certification will not necessarily form a defence to any HSWA investigation or prosecution. Whether or not your business practices comply with the requirements of the HSWA laws will largely depend on the effectiveness of your assessment and management of the supply chain risks arising from your business.
The TruckSafe SMS provides you with a framework and guidance to assist you to develop and implement the practices required under the HSWA and supporting legislation. Importantly, the measures undertaken, and practices implemented under the TruckSafe SMS can be used as evidence in any regulatory investigation or court prosecution to demonstrate the steps taken by TruckSafe members to meet their obligations under the HSWA laws.
That is, certification under the TruckSafe SMS is not a guarantee of compliance with or any particular outcome under any regulatory or legal scheme.