Introduction

The Transport Well New Zealand | Kawe Pai Aotearoa Charitable Trust is committed to protecting your privacy. This privacy policy explains show we collect, use and share your personal information.

This privacy policy applies to the personal information that the Transport Well New Zealand | Kawe Pai Aotearoa Charitable Trust collects, uses, and discloses about you when you interact with us through our website, www.trucksafe.net.nz, or through our other products and services, or through our subsidiaries’ websites, products and services.

Collection of personal information

We collect personal information about you when you:

• Register for an account on our website

• Make a purchase from us

• Contact us with a question or inquiry

• Provide us with feedback

• Use our products or services.

The personal information we collect may include your name, email address, mailing address, phone number, payment information, and other information that you provide to us.

We may collect device information using:

• Cookies

• Log files

• Web beacons, tags and pixels

Use of personal information

We use your personal information for the following purposes:

• To provide you with the products and services you have requested

• To communicate with you about your account, orders, and other matters

• To improve our products and services

• To send you marketing and promotional materials

• To comply with applicable laws and regulations.

Disclosure of personal information

We may disclose your personal information to third parties in the following circumstances:

• To our third-party service providers who help us operate our website and provide our products and services
• To government agencies, such as NZTA or ACC, where appropriate, to support injury prevention and road safety initiatives. Any such disclosure will be limited to what is necessary and conducted in accordance with New Zealand privacy law. Where possible, information will be de-identified.

• To comply with a legal obligation

• To protect our rights or property

• To enforce our terms of service.

Security of personal information

We take steps to protect the security of your personal information, including:

• Using industry-standard security measures to protect our systems and data

• Requiring our employees to keep your personal information confidential

• Only disclosing your personal information to third parties who have agreed to keep it confidential.

Sensitive personal information

We may collect sensitive personal information about you, such as diversity information associated with our diversity program. We will only collect this information if you voluntarily provide it to us, and we will only use it for the purposes for which you have provided it.

Personal information at events

This privacy policy statement applies to images and video captured at events by the Transport Well New Zealand | Kawe Pai Aotearoa Charitable Trust.

We may collect personal information about you when you attend an event we organise, such as your name, image, and video. We may also collect information about your participation in the event, such as your activities and interactions with others.

We may use the personal information we collect at events for the following purposes, including:

• To capture and record the event for historical purposes and to create marketing materials

• To provide you with information about the event and our other products and services

• To improve our events

• To promote our events on our website and other marketing channels

• To comply with legal requirements.

We may share your personal information with the following third parties:

• Our event photographers and videographers

• Our marketing partners

• Our website hosting provider.

All photos and videos taken at our events are copyrighted by the Transport Well New Zealand | Kawe Pai Aotearoa Charitable Trust. Content may not be reproduced without our express written permission.

Children

Our website and products are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13.

Security of personal information

We take the security of your personal information seriously. We have implemented appropriate security measures to protect your personal information from unauthorised access, use, disclosure, alteration or destruction, in accordance with New Zealand privacy law.

Your rights

You have the following rights with respect to your personal information:

• The right to access your personal information

• The right to correct your personal information

• The right to request that we delete your personal information

• The right to object to the processing of your personal information

• The right to restrict the processing of your personal information

• The right to port your personal information to another organisation.

If you believe your information has been mishandled, contact us through the channels below to make a complaint. We will respond to your complaint within 30 days.

How to contact us

If you have any questions about this privacy policy or about your personal information, please contact us at:

Transport Well New Zealand | Kawe Pai Aotearoa Charitable Trust
Level 1, 23 Islington Ave
Christchurch 8042

Contact Us

Changes to this privacy policy

We may update this privacy policy from time to time. The most recent version of the privacy policy will be posted on our website.

Effective date

This privacy policy is effective as of March 2025.

If you have any queries concerning our invoice terms and conditions please do not hesitate to contact us.